MANAGEMENT POLICY OF THE ORGANISATION

ZAYER S.A. develops and supplies milling machines, machining centers and turnkey solutions for high technology industries and customers with highly demanding technical requirements. To perform its activity, which spans from the design to after-sales service, it takes on the commitments included in the following Corporate Management Policy:

CORPORATE MANAGEMENT POLICY

The ZAYER S.A. company’s management policy comprises the following commitments: to satisfy its customers, to hold up respect for human rights, to maintain the integrity of corporate and business ethics, to comply with applicable regulations, to protect the environment, to conserve nature and occupational safety and to seek the satisfaction of all employees, improve their living conditions and contribute to their professional and human development.

CULTURE AND VALUES

This system fosters an active business culture through which ZAYER can develop and implement an industrial organization appropriate for it to continue being a market leader. The cross-sectional values of the organization are as follows:

LEADERSHIP IN THE MARKET
THE PROJECT AS THE GUIDING THREAD OF MANAGEMENT
CONTINUOUS IMPROVEMENT CONTINUOUS IMPROVEMENT
THE CUSTOMER AS REFERENCE
MANAGEMENT BY PROCESS BASELINE ORGANIZATIONAL STRUCTURE
PEOPLE PARTICIPATION FACTOR
DECISION-MAKING BASED ON DATA

ANALYSES, ASSESSMENTS AND MANAGEMENT SYSTEMS

UNE ISO EN 9001
  • ZAYER S.A. performs periodic analyses and assessments on risks and opportunities that affect the continuity of its business activity, the health and safety of its workforce and any potential environmental impacts it may generate. Action plans are drawn up to face emergencies, including information or data leaks, whether they affect the company, customers or suppliers.
  • ZAYER S.A. has established the human resources and materials necessary to ensure compliance with this policy, which is known and practiced by all ZAYER S.A. employees and periodically reviewed and adapted.
  • To meet all these conditions, ZAYER S.A. has implemented a Comprehensive Management System based on continuous improvement and in accordance with the provisions set forth in UNE ISO standards.

STRATEGIC GOALS

Customer satisfaction

  • Provision of products and services that satisfy customer requirements and the commitments acquired and that contribute to customer productivity and security, using the available technical solutions and also seeking to minimize environmental impact throughout all their life cycle phases.

Health and safety

  • Provision of products and services that satisfy customer requirements and the commitments acquired and that contribute to customer productivity and security, using the available technical solutions and also seeking to minimize environmental impact throughout all their life cycle phases.
  • Placing equipment, installations and other measures at the disposal of the workforce to ensure that their work posts are ergonomic and risk-free (safe and healthy).
  • In conjunction with our personnel, detecting and assessing the risks entailed in their activity to eliminate or reduce them, including handling or use of chemical substances.
  • Placing the means for fire prevention, detection and extinction and including these in the implementation of the emergency plan.
  • Encouraging active participation of employees in the planning, execution, assessment and improvement of health and safety procedures.
  • Promoting healthy habits, including in the psychosocial field and comprehensive personal health.

Environment

  • Setting up a system to define measures that reduce the environmental impact of activities and products, including legal requirements and those the organization may contract with its customers.
  • Encouraging reasonable and sustainable use of natural resources and raw materials.
  • Minimizing waste generation and encouraging reuse, recycling and revaluation.
  • Using water responsibly by reducing consumption and preventing dumping of wastewater into the public network or rivers.
  • Reducing greenhouse gases by improving energy efficiency and increasing the use of renewable energy in both our products and facilities.
  • Drawing up protocols for the safe use of chemical substances and the rational use of raw materials considered scarce or the purchase of which involves a considerable environmental impact.

Code of Conduct - Ethics

  • Integrity through honest, decent and ethical behavior that generates trust, based on transparent management and communication.
  • Maximum respect for the Declaration of Human Rights, placing personal dignity, the rights of each individual and equal opportunities foremost.
  • Promoting equality by preventing discrimination, regardless of the cause. Not allowing harassment, mistreatment or discrimination, including when associated with salaries.
  • Compliance with the Fundamental Principles and Rights at Work, not tolerating forced labor or child labor.
  • Stimulating the work-life balance.
  • Fighting against corruption, bribery and extortion inside the company and in the relationships with our customers and suppliers.
  • Safeguarding the privacy of data belonging to our employees, customers or suppliers through proper use management. This is especially true of important personal data, requiring meticulous respect for private and family life and surroundings.
  • Respect for individual property.
  • Avoiding conflicts of interest.
  • Setting up complaint channels that guarantee anonymity.
  • Internal and external information transparency (customers, suppliers and administration).
  • Fair dealings with competitors.
  • Setting up controls for import and export of merchandise.

Relations with our collaborators (customers and suppliers)

  • Long-term forecasts to be able to meet all the contract requirements acquired between parties.
  • A commitment not to associate with organizations involved in criminal activities.
  • A commitment to comply with the strategies set forth in this document.

The goals set forth above are developed and specified each year, along with other particulars for each year directly established by Senior Management or by the functions and levels in the organization that they are delegated to. This goals are reviewed methodically.

C04.01.01.E01 - R15

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